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need a hand?

the fastest way to reach us is right inside the chat. amreon can file a ticket for you, attach your recent context, and ping the humans on our side.

step by step

create a ticket from whatsapp.

  1. 1open your amreon chat on whatsapp.
  2. 2send the message /support or simply type "i need help".
  3. 3describe the issue — bug, billing, feature request, anything. attach screenshots or files if useful.
  4. 4amreon files the ticket and replies with your ticket id. our team gets back within 24 hours (usually much sooner).
open whatsapp →

other ways to reach us.

email

support@amreon.app — best for billing, refunds, and account recovery.

response times

we read every message. expect a reply within 24 hours, weekdays a little faster.

a quick reminder: amreon is an AI health agent, not a doctor. for medical emergencies, severe symptoms, or anything urgent, please call a qualified doctor or your local emergency services — support tickets are not monitored in real-time.